8 Startup Guide
Troubleshooting and Maintenance.................................................................................43
Troubleshooting Your Computer .................................................................................44
Display Problems....................................................................................................44
Hard Disk Drive Problems .....................................................................................45
Keyboard and Pointing Device Problems...............................................................45
Performance Problems............................................................................................46
Power and Battery Problems ..................................................................................46
Startup Problems.....................................................................................................47
Testing the Hardware ...................................................................................................48
To run the e-Diagtools diagnostic test....................................................................48
Configuring the Computer............................................................................................50
To run the BIOS Setup utility.................................................................................50
Reinstalling and Updating Software.............................................................................51
To recover the factory installation of your hard disk .............................................51
HP Support and Service ..................................................................................................53
Getting Assistance for Your Computer........................................................................54
To get help from the Web.......................................................................................54
To contact HP for support or service......................................................................54
To receive repair service.........................................................................................57
To prepare your computer for shipment.................................................................58
Hewlett-Packard Limited Warranty Statement ............................................................59
Reference Information.....................................................................................................61
Hardware Specifications...............................................................................................62
Safety Information........................................................................................................65
Power Cords............................................................................................................65
Ergonomics.............................................................................................................66
Battery Safety .........................................................................................................66
Laser Safety ............................................................................................................67
LED Safety .............................................................................................................67
Exposure to Radio Frequency Radiation................................................................68
Regulatory Information ................................................................................................69
U.S.A. .....................................................................................................................69
Canada ....................................................................................................................70
European Union......................................................................................................71
Japan .......................................................................................................................72
Russia......................................................................................................................73
International............................................................................................................73
Index ..................................................................................................................................75