Problem Possible cause Solution
The high-pressure water hose is not
possible to pull out.
The hose reel is blocked. Remove the hose reel cover and re-
move the blockage. Clean the hose
reel.
There is leakage in the couplings. The O-rings are worn or damaged. Replace the O-rings.
Troubleshooting schedule, display (PW 370)
Problem Possible cause Solution
Red temperature symbol. Refer to
the error message on the display for
more information.
The ambient temperature in the work
area is too low.
Only operate the product when the
ambient temperature is 4 °C or more.
The ambient temperature in the stor-
age is too low.
Keep the product in a dry and frost-
free environment. Make sure that the
ambient temperature in the storage is
more than 0 °C.
The water inlet temperature is too
high.
Make sure that the water inlet tem-
perature is max. 40 °C.
Red tool symbol. Refer to the error
message on the display for more in-
formation
The water sensor cannot register the
water level.
Stop the product and wait for 5
minutes before you start the prod-
uct again. If the problem continues,
speak to an approved service agent.
The temperature sensor cannot reg-
ister the water temperature.
Yellow tool symbol. Refer to the error
message on the display for more in-
formation
It is recommended to replace the O-
rings.
Replace the O-rings.
It is recommended to clean the water
filter in the water inlet on the product.
Clean the water filter in the water in-
let on the product.
Transportation, storage and disposal
Transportation
• Disconnect the power plug from the power source
before transportation of the product.
• Disconnect the product from the water source before
transportation of the product.
• Attach the product to prevent movement during
transportation.
Storage
• Drain all water from the product, the high-pressure
water hose, and the accessories before you put
the product in storage. Refer to
To disconnect the
product from the water source on page 23
.
• Prepare the product for storage. Refer to
To prepare
the product for storage on page 28
.
• Keep the product in a dry and frost-free environment.
To prepare the product for storage
1. Stop the product and disconnect the power plug from
the power source.
2. Disconnect the product from the water source. Refer
to
To disconnect the product from the water source
on page 23
.
28 2167 - 004 - 18.12.2023
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