IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0254
IBM is a registered trademark of International Business Machines Corporation
27
IBM hourly service rate classification
Two
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the
instructions IBM provides with the machine.
Licensed machine code
IBM Machine Code is licensed for use by a customer on the IBM machine for
which it was provided by IBM under the terms and conditions of the IBM License
Agreement for Machine Code, to enable the machine to function in accordance with
its specifications, and only for the capacity authorized by IBM and acquired by the
customer. You can obtain the agreement by contacting your IBM representative or
visiting
http://www-1.ibm.com/servers/support/machine_warranties/ machine_code.html
IBM may release changes to the Machine Code. IBM plans to make the Machine
Code changes available for download from the IBM System x technical support Web
site
http://www-304.ibm.com/systems/support
If the machine does not function as warranted and your problem can be resolved
through your application of downloadable Machine Code, you are responsible for
downloading and installing these designated Machine Code changes as IBM specifies.
If you would prefer, you may request IBM to install downloadable Machine Code
changes; however, you may be charged for that service.
Prices
For all local charges, contact your IBM representative.
ServicePac for Warranty and Maintenance Options
The announced products are also eligible for ServicePac® for Warranty upgrades.
These ServicePacs provide a higher level of service than that provided under the
basic IBM machine warranty.
IBM Business Partners and Distribution Channels
ServicePacs can be purchased from IBM Business Partners and are specific to the
machines/products listed.
System x3400 ServicePac Ordering
Servicepac Offering Number Part Number
7836
3yr On-site Repair PC1126 e-ServicePac - 68Y5322
9hr x 5 days NBD Resp Target
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