IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0169
IBM is a registered trademark of International Business Machines Corporation
27
AP, LA, CAN, Europe considerations
NLS support is provided for many of the System x3650 M2 server components in
the following languages: U.S. English, Worldwide English (U.K.), French, German,
Italian, Spanish, and Japanese.
The NLS support includes national language keyboard support, multi-lingual
nomenclature, and translated documentation as required by the individual countries.
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to
help you achieve higher system availability. Electronic Services is a Web-enabled
solution that offers an exclusive, no-additional-charge enhancement to the service
and support available for IBM servers. These services are designed to provide
the opportunity for greater system availability with faster problem resolution
and preemptive monitoring. Electronic Services comprises two separate, but
complementary, elements: Electronic Services news page and Electronic Services
Agent.
The Electronic Services news page is a single Internet entry point that replaces the
multiple entry points traditionally used to access IBM Internet services and support.
The news page enables you to gain easier access to IBM resources for assistance in
resolving technical problems.
The Electronic Service Agent
TM
is no-additional-charge software that resides on
your server. It monitors events and transmits system inventory information to IBM
on a periodic, client-defined timetable. The Electronic Service Agent automatically
reports hardware problems to IBM. Early knowledge about potential problems
enables IBM to deliver proactive service that may result in higher system availability
and performance. In addition, information collected through the Service Agent is
made available to IBM service support representatives when they help answer your
questions or diagnose problems. Installation and use of IBM Electronic Service Agent
for problem reporting enables IBM to provide better support and service for your
IBM server.
To learn how Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
Terms and conditions
IBM System x3650 M2
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or
IBM.
Warranty period
• System Unit - Three years
• Optional features - One year
Optional IBM features initially installed in an IBM machine carry the same warranty
period as the machine. If installed after the initial machine installation, they carry
the balance of the machine warranty or the optional feature warranty, whichever is
greater.
The following have been designated as consumables or supply items and are,
therefore, not covered by this warranty:
• System batteries
• RAID batteries
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