IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0169
IBM is a registered trademark of International Business Machines Corporation
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• RAID Card w/o Battery
• Tape Drive
• Virtual Media Key
• Ethernet Daughter Card
On-site Service
This provides On-site Repair, 9 hours per day, Monday through Friday excluding
holidays, NBD response. IBM or your reseller will repair the failing machine at your
location and verify its operation. You must provide a suitable working area to allow
disassembly and reassembly of the IBM machine. The area must be clean, well lit,
and suitable for the purpose. On-site Service is not available in all countries, and
some countries have kilometer or mileage limitations from an IBM service center. In
those locations where On-site Service is not available, the normal in-country service
delivery is used.
International Warranty Service
International Warranty Service (IWS) is available in selected countries or regions.
The warranty service type and the service level provided in the servicing country
may be different from that provided in the country in which the machine was
purchased.
Under IWS, warranty service will be provided with the prevailing warranty service
type and service level available for the IWS-eligible machine type in the servicing
country, and the warranty period observed will be that of the country in which the
machine was purchased.
To determine the eligibility of your machine and to view a list of countries where
service is available, visit
http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/
warrantyform?brandind=5000008
For more information on IWS, refer to Services Announcement ZS01-0168, dated
September 25, 2001.
Licensing
Programs included with this product are licensed under the terms and conditions of
the License Agreements that are shipped with the system.
Machine Code
IBM Machine Code is licensed for use by a customer on the IBM machine for
which it was provided by IBM under the terms and conditions of the IBM License
Agreement for Machine Code, to enable the machine to function in accordance with
its specifications, and only for the capacity authorized by IBM and acquired by the
customer. You can obtain the agreement by contacting your IBM representative or
visiting
http://www-304.ibm.com/systems/support/machine_warranties/
machine_code.html
IBM may release changes to the Machine Code. IBM plans to make the Machine
Code changes available for download from the IBM System x technical support Web
site
http://www-304.ibm.com/systems/support/
If the machine does not function as warranted and your problem can be resolved
through your application of downloadable Machine Code, you are responsible for
downloading and installing these designated Machine Code changes as IBM specifies.
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