20
Default times
Day
Central Heating
Period 1 Period 2
Mon 06:00 - 08:00 16:00 - 22:00
Tues 06:00 - 08:00 16:00 - 22:00
Wed 06:00 - 08:00 16:00 - 22:00
Thurs 06:00 - 08:00 16:00 - 22:00
Fri 06:00 - 08:00 16:00 - 22:00
Sat 06:00 - 08:00 16:00 - 22:00
Sun 06:00 - 08:00 16:00 - 22:00
Troubleshooting
FAULT ACTION
Radiators will not
switch o
Check that the Touch thermostat is not set to on.
Rotate outer wheel anti clockwise until the target temperature
is below the actual temperature.
Radiators will not
switch on
Check that the Touch thermostat is set to on or auto. If
set to Auto check you are within a scheduled-on period
(blue tappets) and rotate outer wheel clockwise until target
temperature is above the actual temperature.
Warning triangle is
showing
Press warning triangle. If “Zone 1 Fault” is shown refer to
location guidelines. If “Boiler Fault” is shown, check boiler
display and refer to boiler installation manual.
No response to
temperature / time
adjustments
Check the left-hand light on the relay transceiver. If this is o,
refer to the location guidelines.
Touch thermostat
screen is blank
after tapping
Check the batteries are inserted correctly. Replace the
batteries in the thermostat.
Gateway light is
solid orange
Check ethernet cable is connected.
Gateway light is
solid red
Refer to gateway location guidelines.