21ENGLISH
Troubleshooting
Warning! Refer to Safety chapters.
What to do if...
Problem Possible Cause Solution
The appliance does not
operate.
The appliance is switched o. Switch on the appliance.
The mains plug is not connected to
the mains socket correctly
Connect the mains plug to the
mains socket correctly. Refer to
"Electrical connection" section of
the safety chapter.
There is no voltage in the mains
socket.
Connect a dierent electrical
appliance to the mains socket.
Contact a qualied electrician.
The appliance is noisy. The appliance is not placed stably.
Level the feet of the appliance
to stabilize it. Refer to "Levelling
feet", or the separate Assembly
Instructions.
The lamp does not work. The lamp is defective. Refer to “Replacing the lamp”.
The compressor operates
continually.
Temperature is set incorrectly. Refer to “Operation” chapter.
Many food products were inserted at
the same time.
Wait some hours and then check
the temperature again.
The room temperature is too high.
Refer to climate class chart on
the rating plate.
Food products placed in the appliance
were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correctly. Refer to “Closing the door”.
The temperature in the
appliance is too low/too high.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly. Refer to “Closing the door”.
The food products temperature is
too high.
Let the food products
temperature decrease to room
temperature before storage.
Many food products are inserted at
the same time.
Insert less food products at the
same time.
The thickness of the frost is greater
than 0.16"-0.20".
Defrost the appliance.
The door has been opened often. Open the door only if necessary.
There is no cold air circulation in the
appliance.
Make sure that there is cold air
circulation in the appliance.
There is too much condensed
water on the rear wall of the
refrigerator.
Door was opened too frequently.
Open the door only when
necessary.
Door was not closed completely.
Make sure the door is closed
completely.
Stored food was not wrapped.
Wrap food in suitable packaging
before storing it in the appliance.