Troubleshooting
Warning! Improper repair of the
appliance may pose a danger to
the safety of the user. Any repairs
must be performed by qualied
personnel.
The majority of problems that may occur
can be solved without the need to contact
an Authorised Service Centre.
Refer to the below table for information on
possible problems.
With some problems, the display shows an
alarm code.
Problem and alarm code Possible cause and solution
You cannot activate the appli‐
ance.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse box.
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soften‐
er. The duration of the procedure is approximately 5 mi‐
nutes.
The appliance does not ll
with water.
The display shows i10 or i11.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori‐
ty.
• Make sure that the water tap is not clogged.
• Make sure that the lter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain
the water.
The display shows i20.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior lter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-ood device is on.
The display shows i30.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the
user manual.
Malfunction of the water lev‐
el detection sensor.
The display shows i41 - i44.
• Make sure that the lters are clean.
• Switch the appliance o and on.
ENGLISH 25
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