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Troubleshooting
dispenser is
The drain cap and silicone seal
are not secure.
Ensure seal is secure in drain plug
and tighten drain cap.
or cold enough
ON/OFFswitches located at the
back of the unit are in the OFF
Activate both power switches to
the ON position.
Indicator lights are not lit.
Connect the power cord to an
electrical outlet; the cooling cycle
starts automatically. Activate the
heating "ON/OFF" switch located
The circuit breaker in your home
has tripped, or the fuse has
Reset the breaker or replace the
fuse.
The hot water thermostat tripped
(turned off).
Turn off the hot water switch
for15-30 minutes to allow the tank
to cool, and then turn the switch
back on. The temperature limit
switch will reset automatically.
The lower door is not closed
correctly.
Make sure the lower door is
closed adequately for proper
dispenser is not
dispensing water
Push down the dispenser buttons to
prime the unit.
The child safety lock (hot water)
is not activated.
Activate the child safety lock by
sliding the red lock button to the
side while pressing the hot water
dispenser is
noisy
The water dispenser is uneven.
Make sure the dispenser is on an
even surface that can support its
The water pump makes noise as
it fills the tank.
Need help with troubleshooting? If you have any questions or find there are missing parts or
damage, please call 1-678-261-7611 or visit www.ispringfilter.com
When calling, please be prepared to provide the model of your product.
(The model of this product is "DS4B".)