Troubleshooting
dispenser is
The drain cap and silicone seal are
not secure.
Ensure seal is secure in drain plug
and tighten drain cap (page 6 #13).
or cold enough
Plug the power cord (page 6 #14) into
the outlet.
The hot water switch at the unit's
panel is in the OFF position.
Activate hot water switch (page 6
#11) to the ON position.
Indicator lights are not lit.
Connect the power cord (page 6 #14)
to an electrical outlet; the cooling
cycle starts automatically. Activate
the hot water switch (page 6 #11) at
The circuit breaker in your home
has tripped, or the fuse has blown.
Reset the breaker or replace the fuse.
The hot water thermostat tripped
(turned off).
Turn off the hot water switch (page 6
#11) for15-30 minutes to allow the
tank to cool, and then turn the switch
back on. The temperature limit switch
will reset automatically.
The lower front door is not closed
correctly.
Ensure the lower front door (page 6
#9) is closed adequately for proper
dispenser is not
dispensing water
Push down the dispenser buttons (page
6 #1, #2, #3) to prime the unit.
The child safety lock (hot water) is
not activated.
Activate the child safety lock by
sliding the red lock button to the side
while pressing the hot water button
(page 6 #1) at the same time.
dispenser is
noisy
The water dispenser is uneven.
Make sure the dispenser is on an even
surface that can support its total
The water pump makes noise as it
fills the tank.
dispenser is
Water detected by the leak-detect
sensor.
Remove the leak-detect sensor (page
6 #10) from the sit, make sure it is
dry, and replace it back to the sit.
Need help with troubleshooting? If you have any questions or find there are missing parts or
damage, please call 1-678-261-7611 or visit www.ispringfilter.com
(The model of this product is "DS4S".)
Page 13 www.123filter.com | (678) 261-7611 | support@123filter.com
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