11/13 Rev. A EM32TS QUICK START GUIDE
TROUBLESHOOTING
Problem Solution
No Power
• Make sure the power cord is plugged in.
• The power is off; press Power button to turn on the TV.
• Try another outlet.
• Unplug the unit for an hour, and then plug it back in.
Poor or No Sound
• Press the VOL Up button on the remote control or the VOL+ button on the TV.
• Press MUTE button on the remote control to ensure mute is not on.
• The channel or cable TV broadcast is experiencing problems. Tune to another channel.
• Check the TV audio settings.
• Check for possible sources of interference.
Poor or No Picture
• The channel or cable TV is experiencing problems. Tune to another channel.
• Make sure that channels are set into memory.
• Check the antenna or cable TV connections.
• Check for possible sources of interference.
Poor Reception on Some
Channels
• The channel or cable TV broadcast is experiencing problems. Tune to another channel.
• Make sure that channels are set into memory
• The network signal is weak. Adjust the antenna to receive a better reception
• Check for possible sources of interference.
The Remote Control does not
work
• Batteries may be weak, dead, or inserted incorrectly.
• Point the remote control directly at the IR sensor on the TV with an angle of 35 degrees.
• Remove any obstacles between the remote control and the TV.
• Remote control is out of range. Move closer to the TV.
TV Shuts Off
• Sleep timer is set.
• Power is interrupted.
No CATV Reception
• Check all cable TV connections.
• Set the TV Mode in Channel menu.
Closed Caption is not activated
• The channel/program is not a closed caption broadcast. Try another channel.
• Enable Closed Caption in the Menu.
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