ENGLISH
43
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Troubleshooting
Symptom Remedy
Bluetooth®
Sound is being interrupted
or skipped during playback
of a Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
“PLEASE WAIT” The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the unit,
then connect the device again.
“NOT SUPPORT” The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY”/“NO PAIR” There is no registered device connected/found via
Bluetooth.
“ERROR” Try the operation again. If “ERROR” appears again, check if
the device supports the function you have tried.
“NO INFO”/“NO DATA” Bluetooth device cannot get the contact information.
“H/W ERROR” Reset the unit and try the operation again. If “H/W ERROR”
appears again, consult your nearest service center.
“SWITCHING NG” The connected phones might not support phone switching
feature.
The Bluetooth connection
between the Bluetooth
device and the unit is
unstable.
Delete the unused registered Bluetooth device from the
unit. (Page 24)
Symptom Remedy
SiriusXM® Radio
“SUBSCRIPTION UPDATED
– PRESS ENTER TO
CONTINUE.”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR” Make sure you have entered the correct pass code.
(Page 18)
“NO CONTENT” There is insufficient content to start TuneScan.
“SCAN CANCEL” TuneScan has been aborted.
Bluetooth®
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
be made.
• Make sure you have entered the same PIN code to both the
unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 20)
Echo or noise is
heard during a phone
conversation.
• Adjust the microphone unit’s position. (Page 20)
• Check the [ECHO CANCEL] setting. (Page 22)
Phone sound quality
is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is
not successful.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you speak
the name.
• Make sure the same voice as the registered voice tag is used.
JS_JVC_KD_T915BTS_K_EN_3.indd 43JS_JVC_KD_T915BTS_K_EN_3.indd 43 5/21/2019 10:00:41 AM5/21/2019 10:00:41 AM
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