kobalttools.com
20
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The handle is not
in position.
1. Carriage bolts are not seated
properly.
2. Handle bar is not tightened.
1. Adjust the height of the handle and
make sure the carriage bolts are
seated properly.
2. Tighten cam locks.
The mower does
not start.
1. The extension cord is not connected
to the mower plug.
2. The extension cord is not connected
to the power source.
3. The control switch is defective.
1. Reconnect the cord and use the
cord restraint to keep the cord
close to the switch.
2. Connect the extension cord to a
live 120 V, AC, 60 Hz receptacle.
3. Have motor control switch replaced
by an authorized service center.
The mower cuts
the grass unevenly.
1. The lawn is rough or uneven.
2. The cutting height is not set properly.
1. Check the mowing area.
2. Move the wheels to a higher
position.
The mower is not
mulching properly.
1. Wet grass clippings are sticking to the
underside of the deck.
1. Wait until the grass dries before
mowing.
The mower is hard
to push.
1. The grass is long, or the cutting
height is too low.
2. The rear of the mower housing and
the blade are dragging in heavy
grass.
1. Raise the cutting height.
The mower vibrates
at higher speed.
1. The motor shaft is bent.
2. The blade is unbalanced.
1. Stop
the motor, disconnect the
mower from the power source,
and inspect it for damage. Repair
the mower before restarting. If the
vibration persists, call
1-866-456-8934.
2. Call 1-866-456-8934.
If you still have questions or an unresolved issue after going through this troubleshooting guide, please
call our customer service department at 1-866-456-8934, 9 a.m. - 5 p.m., EST, Monday - Friday.
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