Servicing the Deodorizer
NOTE: The deodorizer should be replaced every 2 years or when its performance is decreasing.
Remove the deodorizer cartridge assembly by grasping it and gently pulling it out.
Remove the filter from the housing by pushing it through the back side from the vented side.
Insert the replacement filter into the housing.
Reinstall the deodorizer cartridge assembly.
Troubleshooting
NOTE: For service parts information, visit the product page at kohler.com/serviceparts.
Small Children
The automatic flush and cleansing features are activated by a sensor located under the seat. Small
children may not be tall enough to be detected by the sensor.
General
Symptoms Probable Causes Recommended Action
1. The toilet has no power. A. The power is not turned on. A. Press the ″Power″ icon on the side
control panel.
B. The power cord is not
connected.
B. Connect the power cord.
C. The GFCI or RCD is tripped. C. Reset the GFCI or RCD (if
applicable).
2. The toilet does not flush
but has power.
A. There is no water being
supplied to the toilet.
A1. Open the water supply stop all the
way.
A2. The overflow sensor is not
functioning properly.
B. The pump connection has not
been made properly.
B. Check the pump connection.
Reconnect properly.
C. The level switch is not properly
connected.
C. Check the level switch connection.
D. The actuation assembly does not
work.
D. Replace the actuation assembly.
3. The toilet has power, does
not respond.
A. The actuation switch is not
properly connected.
A. Check the actuation switch
connection.
1221754-5-C 14 Kohler Co.
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