1110
Before calling Customer Service, please refer to this chart of possible solutions to the problem.
PROBLEM POSSIBLE CAUSE
REFER TO
PAGE
SOLUTION
Smell of gas coming from unit
before starting.
D
O NOT START THE UNIT
WHEN THERE IS GAS
SMELL AROUND THE
UNIT!!!
• Regulator hose not connected
properly to Tank
• The Regulator's connector is defec-
tive
7 & 8
8 & 12
• Shut off Tanks' valve completely. Remove hose
and re-connect making sure the threaded con-
n
ector goes in easy and
can be tightened well. If the threading doesn't
go in easy, either: The Tank thread is damaged
- Replace tank
• Call Customer Service
Red light doesn't turn on
when pressing and
releasing the power but-
ton
• Other • Call Customer service
TROUBLESHOOTING
7 & 8
Red light stays on, blue
flame is on but flame goes
off after releasing the Valve
(silver) safety button
• The valve (silver) safety button is
released before the safety mecha-
nism warms up enough to keep the
gas flow open
• Other
• Wait 60 seconds and repeat start up
procedures and make sure you wait at
least 30 seconds before releasing the Valve (sil-
ver) safety button
• Call Customer service
12
Red light stays on, blue
flame stays on, but blue
light does not go on after 5
minutes
• Other • Turn off the unit and Call Customer Service
8
Low mosquito catch. • Mosquito population is low due to
draught conditions or too cold or
hot weather
• Mosquitoes dry off and break into
tiny pieces going through catch and
blown away from unit
• Keep unit running through all of the season and
keep monitoring catch.
• One teaspoon of mosquitoes is about 800 female
mosquitoes caught and which will not hatch eggs
for the season. This lowers your mosquito overall
mosquito population and is normal operation.
Keep unit running.
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