13
• Then rinse with two water containers of
fresh water and replace the grid on the
head of the appliance (see section on
“Cleaning the machine”).
The warranty does not include espresso
machines that do not function, or do not
function properly, because descaling has
not been carried out.
Troubleshooting
Problems Probable causes Corrective
actions
Espresso not hot Cups, fi lter and Preheat the
enough. fi lter holder accessories.
are cold. See paragraph
«Preparing an
espresso».
Coffee leaks The fi lter holder See paragraph
around the fi lter is not mounted «Preparing an
holder. correctly or has espresso».
not been tightened
suffi ciently.
There are coffee Clean around the
grounds on the fi lter and the
edge of the fi lter. gasket.
The brewing head Clean the gasket
gasket is dirty. with a damp cloth.
The brewing Contact an
head gasket approved Krups
is defective. service center.
Leaking through Tear excess
paper pod. paper from
pod at
perforated edge.
Place the E.S.E.
pod with the RED
MARKING FACE
DOWN (bend the
paper corners
down). Take care
to put all the
paper inside the
fi lter.
Pump is very No water in the Fill the water tank.
noisy. water tank.
Water tank incor- Press fi rmly down
rectly mounted. on the water tank.
Coffee grounds Use fresh coffee.
too old or very dry
and the pump can-
not produce
pressure.
Water does not No water in the Fill the water tank.
run through. water tank.
Water tank incor- Press fi rmly down
rectly mounted. on the water tank.
The fi lter is Clean the fi lter.
blocked, the Try a coarser
coffee grounds coffee.
are too fi ne.
Brewing head Put the grid to
grid is encrusted. soak in descaling
solution.
See paragraph
«Maintenance».
Appliance needs See paragraph
descaling. «Descaling».
Water runs Coffee grounds Try a fi ner coffee.
through too too coarse.
quickly. Quantity of Use the spoon
ground coffee provided to
is insuffi cient. measure out the
coffee.
The espresso has Coffee grounds Try a fi ner-ground
no froth (crema on too coarse. coffe.
coffee). Coffee grounds Use fresh coffee.
stale or too dry.
The milk is not Cappuccino ac- See paragraph
very frothy. cessory blocked. «Maintenance».
Milk not fresh. Use fresh milk.
Lots of water on Insuffi cient Increase the
the coffee quantity of quantity of
grounds. ground coffee ground coffee.
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