Kyocera ECOSYS M2635dn User Manual

10-18
Troubleshooting > Troubleshooting
Responding to Messages
If the message display or the computer displays any of these messages, follow the corresponding procedure.
A
C
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Message Checkpoints Corrective Actions
Reference
Page
Access point was not
detected.
― Check if the access point has been
set correctly.
―
Account error. ― Failed to specify Job Accounting
when processing the job externally.
The job is canceled. Select the [OK]
key.
—
Message Checkpoints Corrective Actions
Reference
Page
Cannot connect to
Authentication Server
Check the connection
with the server.
— Check the connection status with
the server.
—
Cannot connect to
Authentication Server
Check the domain name.
— Check the domain name. page 9-2
Cannot connect to
Authentication Server
Check the host name.
— Check the host name. page 9-2
Cannot connect to
Authentication Server
Set machine time to
match server's time.
— Set machine time to match the
server’s time.
page 2-17
Cannot connect to
Server. Check the
Connection Status.
Job is canceled.
— Check the connection status with
the server.
—
Cannot connect. — This appears when the Wi-Fi or Wi-
Fi Direct connection did not
complete. Check the settings, and
check the signal conditions.
—
Cannot duplex print on
this paper.
↑↓ (Displayed alternately)
Press OK to continue
using cassette #.
Did you select a paper size/type
that cannot be duplex printed?
Select [Paper] to select the
available paper. Select [OK] to print
without using Duplex function.
―

Kyocera ECOSYS M2635dn Specifications

General

Display	LCD
Product color	Black, White
Built-in display	Yes
Market positioning	Business
Display number of lines	5 lines
N-up printing	2, 4
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Borderless printing	No
Duplex printing mode	Auto
Time to first page (black, normal)	6.8 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17.5 ppm
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Printing colors	Black
Duplex functions	Print
Maximum duty cycle	20000 pages per month
Recommended duty cycle	1000 - 2500 pages per month
Replacement cartridges	TK-1150 (3.000 pagina's)
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PCL XL, PostScript 3
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	6.9 s
Copy speed (black, normal quality, A4)	35 cpm
Processor family	ARM Cortex-A9
Compatible memory cards	SD, SDHC
Maximum internal memory	1536 MB
Sound power level (standby)	29 dB
Sound pressure level (printing)	51 dB
Sound pressure level (quiet mode)	47 dB
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	2
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	21 W
Power consumption (sleep)	1 W
Power consumption (copying)	661 W
Energy Star Typical Electricity Consumption (TEC)	1.47 kWh/week
Certification	GS, TÜV, CE, ISO 9001, ISO 14001
Scan to	E-mail, FTP, SMB, TWAIN, USB, WIA
Scan drivers	TWAIN, WIA
Scan speed (black)	40 ppm
Scan speed (color)	23 ppm
Image formats supported	JPEG, TIF
Document formats supported	PDF, XPS
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Paper input type	Cassette, Paper tray
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Maximum number of input trays	3
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Cartridge type	TK-1150
Operating altitude	0 - 3500 m
Non-operating altitude	0.6 - 15000 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	Blue Angel, REACH, RoHS, EPEAT Silver, ENERGY STAR
Package depth	555 mm
Package width	541 mm
Package height	572 mm
Package weight	25000 g
Cables included	AC
Included cartridge capacity (black)	1000 pages
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	412 mm
Width	417 mm
Height	437 mm