Kyocera ECOSYS M5526cdw User Manual

10-16
Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
A
B
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Message Checkpoints Corrective Actions
Reference
Page
Access point was not
detected.
― Check if the access point has been
set correctly.
―
Activation error. ― Turn the power switch off and on. If
the error exists, contact
administrator.
page 2-10
Add the following paper
in cassette #.
Is the indicated cassette out of
paper?
Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper source.
page 3-2
Add the following paper
in the multipurpose tray.
Does the selected paper size
matches the paper size loaded in
the specified paper source?
Select [Continue] to continue
printing.
Select [Cancel] to cancel the job.
—
Is the indicated cassette out of
paper?
Load paper.
Select [Paper Selection] to select
the other paper source. Select
[Continue] to print on the paper in
the currently selected paper source.
page 3-2
Adjusting… ― The machine is under the
adjustment to maintain its quality.
Please wait.
—
Message Checkpoints Corrective Actions
Reference
Page
Box is not found. ― The specified box cannot be found.
Job is canceled. Select [End].
—
Box limit exceeded.
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to the following:
Auto Error Clear
(page 8-40)
Is [End] displayed on the screen? The specified box is full, and no
further storage is available; Job is
canceled. Select [End]. Try to
perform the job again after printing
or deleting data from the box.
—

Kyocera ECOSYS M5526cdw Specifications

General

N-up printing	2, 4, 6, 8, 9, 16, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Time to first page (black, normal)	9.5 s
Time to first page (color, normal)	10.5 s
Print margins (top, bottom, right, left)	4.2 mm
Print speed (black, normal quality, A4/US Letter)	26 ppm
Duplex print speed (black, normal quality, A4/US Letter)	13 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	8 s
Time to first copy (color, normal)	10 s
Copy speed (black, normal quality, A4)	26 cpm
Scan to	E-mail, FTP, SMB, TWAIN, USB, WIA
Scan drivers	TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Scan speed (black)	30 ppm
Scan speed (color)	23 ppm
Image formats supported	JPEG, MMR, TIFF
Duplex scan speed (black)	24 ppm
Duplex scan speed (color)	16 ppm
Document formats supported	PDF, XPS
Faxing	Mono faxing
Fax memory	100 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Printing colors	Black, Cyan, Magenta, Yellow
Duplex functions	Copy, Fax, Print, Scan
Maximum duty cycle	50000 pages per month
Recommended duty cycle	500 - 2000 pages per month
Replacement cartridges	TK-5240K, TK-5240C, TK-5240M, TK-5240Y
Number of print cartridges	4
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL, PostScript 3
Scan media weight	50 - 160 g/m²
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 120 g/m²
Media thickness (min)	0.11 mm
Paper tray media types	Letterhead, Plain paper, Pre-Printed
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Labels, Legal, Letter, Letterhead, Plain paper, Recycled paper, Thick paper, Thin paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Memory slots	1
Processor family	ARM Cortex-A9
Compatible memory cards	SD, SDHC
Maximum internal memory	1536 MB
Sound pressure level (copying)	49 dB
Sound pressure level (standby)	30 dB
Sound pressure level (quiet mode)	44 dB
Display	TFT
Control type	Touch
Product color	Black, White
Display diagonal	4.3 \
Display resolution	480 x 272 pixels
Market positioning	Home & office
Email protocols	POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	3DES, AES, DES, HTTPS, IPPS, IPSec, SHA-1, SHA-2, SNMPv3, SSL/TLS, TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
Near Field Communication (NFC)	No
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	2
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1090 W
Power consumption (off)	0.2 W
Power consumption (ready)	41 W
Power consumption (sleep)	1 W
Power consumption (average operating)	375 W
Energy Star Typical Electricity Consumption (TEC)	1.024 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Certification	TÜV/GS, CE, ISO 9001, ISO 14001
Paper input type	Cassette, Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	550 sheets
Multi-Purpose tray input capacity	50 sheets
Sustainability certificates	Blue Angel, REACH, RoHS, EPEAT Silver, ENERGY STAR
Cables included	AC
Included cartridge capacity (black)	1200 pages
Package depth	567 mm
Package width	592 mm
Package height	637 mm
Package weight	33000 g
Operating altitude	0 - 3500 m
Non-operating altitude	0.6 - 15000 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	429 mm
Width	417 mm
Height	495 mm