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Troubleshooting > Troubleshooting
J
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Incorrect ID. ― The user ID entered for a private job
is not correct. Check the user ID
that you specified on the printer
driver.
page 4-13
page 4-15
Incorrect password. ― The password does not match the
password set. Enter the correct
password.
―
Incorrect login user
name or password.
― The NTLM server rejected the
authentication. Enter the correct
Login User Name or Password.
―
Incorrect login user
name or password.
Job is canceled.
*1
― The login user name or password
was incorrect when processing the
job externally. Select the [OK] key.
―
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to the following:
Auto Err. Clear (page 8-32)
Message Checkpoints Corrective Actions
Reference
Page
Job Accounting
restriction exceeded.
Press [OK].
Is the acceptable printing count
restricted by Job Accounting
exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more.
This job is canceled. Select [OK].
page 9-23
Job not stored.
Press [OK].
― The job is canceled.
Select the [OK] key.
―
Message Checkpoints Corrective Actions
Reference
Page
KPDL error.
Press [OK].
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to the following:
Auto Err. Clear (page 8-32)
― Select the [OK] key. ―
Message Checkpoints Corrective Actions
Reference
Page