7
Trouble Shooting
Useful Information
Your Labcold sparkfree refrigerator comes complete with a two years parts and labour
warranty (UK customers only).
To register your warranty, please complete the enclosed warranty form or visit our web site
at www.labcold.com, click on the ‘Warranty Registration’ tab and follow the instructions. Full
warranty terms and conditions can also be viewed and downloaded from the Labcold website.
In the unlikely event that there is a problem with your refrigerator, you should contact your
retailer in the rst instance. If you bought your fridge directly from Labcold you should contact
our service team on: 01256 705 580 or Email them at service@labcold.com.
When you register your warranty or want to report a performance issue you will need to have
the following information to hand. Please ll this in as soon as you get your fridge so we can
help you as quickly as possible in the event of a problem.
Model Number
Serial Number
Retailer
Date Purchased
the professional choice for medical
and scienti c refrigeration...
Labcold Ltd, Cherrywood, Chineham Park, Basingstoke, RG24 8WF, UK 01256 705 555
8
My refrigerator is not working
• Check that the fridge is plugged in and the plug socket is turned on.
• Try another appliance in the power socket. If this appliance works but your fridge doesn’t,
please contact your retailer. If the second appliance also doesn’t work the problem is
likely to be with your power socket.
My fridge is making a gurgling noise
All Labcold refrigerators work by condensing an environmentally friendly gas. This is what
causes the back of the refrigerator to get cold, and as part of this process the gas has to be
compressed into liquid. This is why sometimes you will hear liquid sounds coming from the
fridge.
There is a build up of water in my fridge
If you have defrosted the fridge any ice in the chamber is melted and runs into the drain hole
at the back of the fridge. If the drain is blocked, water will remain inside the fridge. Please
check and clear the drain hole so water can run away freely.
There is ice in my fridge
• A small amount of ice is perfectly normal but ice can build up for a variety of reasons:
• The room is too warm or even damp.
• The temperature is set too low – please check the set point by pushing the set button.
Please contact the Labcold service team if the set point is too low.
• The door is left open too long or too frequently.
What does the code mean on the display?
Code Displayed Description Action Required
Id Door open alarm Close the door
DEF Defrost in operation None - no fault
Fridge in standby mode Press for 3 seconds
AH High temperature alarm Push any button to mute
AL Low temperature alarm Push any button to mute
My independent thermometer shows a di erent temperature to the front of the fridge
Your Labcold sparkfree fridge has a probe placed at the rear of the refrigerator and the
temperature displayed is calculated by analysing and averaging the temperature data
collected by the probe. A thermometer placed in a di erent part of the fridge may read a
slightly di erent temperature especially if it is placed close to the door or at the top or bottom
of the unit as these are the areas where the greatest temperature uctuations occur.
My fridge won’t start after a power cut
This is because the compressor may have stopped mid cycle. Either keep it plugged in and
wait for it to start, or unplug the fridge and plug it back in to restart the compressor.
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