Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
The words "Out of The system is set to a If you are replacing an old "Selecting a supported
Range" are shown display mode which is monitor, reconnect it and display mode"on page
on the screen, and not supported by the adjust the display mode to 2-8
the power monitor. within the specified range
indicator is for your new monitor.
flashing green.
If using a Windows system,
restart the system in safe
mode, then select a
supported display mode for
your computer.
If these options do not work,
contact the Support Center.
The image quality
is unacceptable.
The video signal cable
is not connected with
the monitor or system
completely.
Be sure the signal cable is
firmly plugged into the
system and monitor.
"Connecting and
turning on your
monitor"on page 1-6
The color settings may
be incorrect.
Select another color setting
from the OSD menu.
"Adjusting your
monitor image"on page
2-3
The automatic image
setup function was not
performed.
Perform automatic image
setup.
"Adjusting your
monitor image"on page
2-3
The power • The monitor’s • Be sure the power cord "Connecting and
indicator is not lit power switch is not is connected properly. turning on your
and there is no
image.
switched on.
• The power cord is
loose or
disconnected.
• There is no power
at the outlet.
• Be sure the outlet has
power.
• Power on the monitor.
• Try using another
power cord.
• Try using another
electrical outlet.
monitor"on page 1-6
Screen is blank The monitor is in • Press any key on the "Understanding power
and power Standby/Suspend mode. keyboard or move the management"on page
indicator is mouse to restore 2-9
amber. operation.
• Check the Power
Options settings on
your computer.
Chapter 3. 3-3
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