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If your problem is not listed, please contact Customer Support (see page 19).
TROUBLESHOOTING (CONT.)
Problem Possible Solution
Poor air purification
quality.
Tap to increase the fan speed.
Make sure no objects are blocking the sides or top of the air purifier
(the inlet or outlet).
Make sure the filter is removed from its packaging and properly in
place (see page 6).
Close doors and windows while using the air purifier.
If the room is larger than 178 ft² / 16.5 m², air purification will take longer.
The air purifier may not be as eective in significantly larger rooms.
Replace the filter (see page 13).
is still on after
replacing the filter.
Reset the Check Filter Indicator (see page 12).
has not turned on
within 8 months.
is a reminder for you to check the filter and will light up based on
how long the air purifier has been used (see page 12). If you don’t
use your air purifier often, will take longer to turn on.
turned on before
6 months.
is a reminder for you to check the filter and will light up based on
how long the air purifier has been used (see page 12). If you run
your air purifier frequently, will turn on sooner.
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