9
TROUBLESHOOTING
Problem Possible Solution
Air purifier does not turn on, or shuts o
unexpectedly.
Make sure the air purifier is plugged in. If so, try plugging into a
dierent outlet.
Unplug the power cord, and check the cord to see if it is damaged. If
so, stop using the air purifier and contact Customer Support
(see page 12).
Air purifier may be malfunctioning. Contact Customer Support
(see page 12).
Airflow is reduced significantly.
Make sure the filters are removed from their packaging and properly
in place (see page 6).
Fan speed may be too low. Turn the control knob to the 2 or 3
setting.
Leave 15 in / 38 cm of clearance on all sides of the air purifier.
Replace the filters (see page 8).
Air purifier makes an unusual noise while
turned on.
Make sure the filters are properly in place with plastic packaging
removed (see page 6).
The air purifier may be damaged, or a foreign object may be inside.
Stop using the air purifier and contact Customer Support
(see page 12). Do not try to repair the air purifier.
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