Lexmark MS331 User Manual

Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
a Replace the imaging unit.
b Print the document.
Are text or images cut o?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 103

Lexmark MS331 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Duplex printing mode	Auto
Print speed (black, normal quality, A4/US Letter)	40 ppm
Internal memory	256 MB
Sound pressure level (printing)	53 dB
Sound pressure level (duplex printing)	50 dB
Bitmap fonts	OCR-A, OCR-B
Printer fonts	PCL, PPDS
Printing colors	Black
Country of origin	China
Maximum duty cycle	50000 pages per month
Recommended duty cycle	500 - 5000 pages per month
Number of print cartridges	1
Page description languages	HTML Direct Image Space, PCL 5c, PCL 5e, PCL 6, PDF 1.7, PPDS
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	900 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Paper tray media types	Card stock, Envelopes, Plain paper
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Network ready	-
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint
Display	LCD
Certification	ENERGY STAR, ICES-003 Class B, BSMI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, NOM, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, UL GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, TED, GOST-R, SII, TER, DE-UZ 205, China Green Product (CGP)
Product color	Black, White
Sustainability certificates	ENERGY STAR
Power consumption (ready)	5.5 W
Power consumption (printing)	550 W
Energy Star Typical Electricity Consumption (TEC)	0.45 kWh/week
Server operating systems supported	Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 7 x64, Windows 8, Windows 8.1, Windows 8.1 x64
Operating altitude	0 - 2896 m
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Package depth	420 mm
Package width	410 mm
Package height	280 mm
Package weight	10520 g
Cables included	AC
Included cartridge capacity (black)	1500 pages
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	363 mm
Width	368 mm
Height	222 mm
Weight	9300 g