Lexmark MS331 User Manual

Troubleshoot a problem
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 89
“Dark print” on page 90 “Fine lines are not printed
correctly” on page 92
“Folded or wrinkled paper”
on page 93
“Gray background” on
page 94
“Horizontal light bands”
on page 104
“Incorrect margins” on
page 96
“Light print” on page 96
“Mottled print and dots” on
page 98
“Paper curl” on page 99 “Print crooked or skewed”
on page 101
“Repeating defects” on
page 110
“Solid black pages” on
page 102
“Text or images cut o” on
page 103
“Toner easily rubs o” on
page 104
“Vertical dark bands” on
page 107
Troubleshoot a problem 88

Lexmark MS331 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Duplex printing mode	Auto
Print speed (black, normal quality, A4/US Letter)	40 ppm
Internal memory	256 MB
Sound pressure level (printing)	53 dB
Sound pressure level (duplex printing)	50 dB
Bitmap fonts	OCR-A, OCR-B
Printer fonts	PCL, PPDS
Printing colors	Black
Country of origin	China
Maximum duty cycle	50000 pages per month
Recommended duty cycle	500 - 5000 pages per month
Number of print cartridges	1
Page description languages	HTML Direct Image Space, PCL 5c, PCL 5e, PCL 6, PDF 1.7, PPDS
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	900 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Paper tray media types	Card stock, Envelopes, Plain paper
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Network ready	-
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint
Display	LCD
Certification	ENERGY STAR, ICES-003 Class B, BSMI Class B, US FDA, UL 60950-1, FCC Class B, cUL CAN/CSA-C22.2 60950-1, NOM, CB EN/IEC 60950-1, CB EN/IEC 60825-1, CE DoC (EN 62301 Class B, EN 62311, CE EN/IEC 60950-1, CE EN/IEC 60825-1, EN 61000-3, EN 55022 Class B, EuP, EN 55024, UL), EFTA (CE), KCC, CCC, CECP, CEL, C-tick DoC, UL-AR, KC mark, UL GS mark, EC 1275, MET-I, ISO 532B, ECMA-370, TED, GOST-R, SII, TER, DE-UZ 205, China Green Product (CGP)
Product color	Black, White
Sustainability certificates	ENERGY STAR
Power consumption (ready)	5.5 W
Power consumption (printing)	550 W
Energy Star Typical Electricity Consumption (TEC)	0.45 kWh/week
Server operating systems supported	Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 7 x64, Windows 8, Windows 8.1, Windows 8.1 x64
Operating altitude	0 - 2896 m
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Package depth	420 mm
Package width	410 mm
Package height	280 mm
Package weight	10520 g
Cables included	AC
Included cartridge capacity (black)	1500 pages
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	363 mm
Width	368 mm
Height	222 mm
Weight	9300 g