LG OLED48A1 Series User Manual

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6
Troubleshooting
Cannot control the
TV with the remote
control.
• Check the remote control sensor on the product and try again.
• Check if there is any obstacle between the product and the remote control.
• Check if the batteries are still working and properly installed (
to , to ).
No image display and
no sound is produced.
• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if there is a problem in the wall outlet by connecting other products.
The TV turns o
suddenly.
• Check the power control settings. The power supply may be interrupted.
• Check if the auto-o function is activated on the settings related time.
• If there is no signal while the TV is on, the TV will turn o automatically after 15 minutes of inactivity.
When connecting to
the PC (HDMI), no
signal is detected.
• Turn the TV o/on using the remote control.
• Reconnect the HDMI cable.
• Restart the PC with the TV on.
Abnormal Display • If the product feels cold to the touch, there may be a small “icker” when it is turned on. This is normal, there
is nothing wrong with product.
• This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/or
malfunction and does not aect the performance and reliability of the product.
This phenomenon also occurs in third-party products and is not subject to exchange or refund.
• You may nd dierent brightness and colour of the panel depending on your viewing position(left/right/
top/down).
This phenomenon occurs due to the characteristic of the panel.
• It is not related with the product performance, and it is not malfunction.
Generated Sound • “Cracking” noise: A cracking noise that occurs when watching or turning o the TV is generated by plastic
thermal contraction due to temperature and humidity. This noise is common for products where thermal
deformation is required.
• Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching
circuit, which supplies a large amount of current to operate a product. It varies depending on the product.
This generated sound does not aect the performance and reliability of the product.
• Make sure to wring any excess water or cleaner from the cloth.
• Do not spray water or cleaner directly onto the TV screen.
• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
CAUTION

LG OLED48A1 Series Specifications

General

Brand	LG
Model	OLED48A1 Series
Category	OLED TV
Language	English