LG SL5Y User Manual

4 Troubleshooting
Troubleshooting 37
Troubleshooting
4
Troubleshooting
General
Symptoms Cause & Solution
The unit does not work
properly.
y
Turn off the power of this unit and the connected external device (TV, Woofer,
DVD-player, Amplier, etc.) and turn them on again.
y
Disconnect the power cord of this unit and the connected external device (TV,
Woofer, DVD-player, Amplier, etc.) and then try connecting again.
y
Previous setting may not be saved when device power is shut off.
No Power
y
The power cord is unplugged.
Plug in the power cord.
y
Check whether electricity failed.
Check the condition by operating other electronic devices.
No sound
y
Incorrect input source is selected.
Check the input source and select the correct input source.
y
The mute function is activated.
Press
[
(Mute) or adjust the volume level to cancel the mute function.
y
When you are using connection with a external device (set top box, Bluetooth
device etc.), adjust volume level of the device.
No woofer sound
y
The power cord of the subwoofer is not connected.
Plug the power cord into the wall outlet securely.
y
Pairing between the unit and the subwoofer gets disconnected.
Connect the unit and the subwoofer. (Page 16)
The remote control does
not work properly.
y
The remote control is too far from the unit.
Operate the remote control within about 7 m (23 ft).
y
There is an obstacle in the path of the remote control and the unit.
Remove the obstacle.
y
The batteries in the remote control is exhausted.
Replace the batteries with new one.
The AUTO POWER function
does not work.
y
Check connection of the external device such as TV, DVD/Blu-Ray player or
Bluetooth device.
y
Check the state of SIMPLINK on your LG TV and turn off SIMPLINK.
y
Depending on the connected device, this function may not operate.
LG Sound Sync does not
work.
y
Check whether your LG TV supports LG Sound Sync.
y
Check connection of LG Sound Sync (Optical or wireless).
y
Check sound setting of your TV and this unit.
The unit does not connect
with Bluetooth device
y
Turn off the Bluetooth connection lock function. (Page 35)

LG SL5Y Specifications

General

Audio decoders	DTS Digital Surround, Dolby Digital
RMS rated power	400 W
Audio output channels	2.1 channels
Audio Return Channel (ARC)	Yes
Mobile operating systems supported	Android, iOS
FM radio	-
Display type	LED
Product color	Black
Audio formats supported	AAC, AAC+, FLAC, LPCM, MP3, OGG, WAV, WMA
Consumer Electronics Control (CEC)	SimpLink
Soundbar speaker RMS power	45 W
Subwoofer connectivity	Wireless
HDMI in	1
HDMI version	1.4
Bluetooth version	4.0
Connectivity technology	Wired & Wireless
Cables included	Optical
Apple docking compatibility	Not supported
Soundbar power consumption	28 W
Package depth	215.9 mm
Package width	983 mm
Package height	546.1 mm
Package weight	9750 g
Harmonized System (HS) code	85182200

Weight and Dimensions

Depth	890 mm
Width	57 mm
Height	85 mm
Soundbar weight	2350 g
Subwoofer depth	393 mm
Subwoofer width	171 mm
Subwoofer height	248.5 mm
Subwoofer weight	5300 g