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LG TONE Free
If you install the “LG TONE Free” app, you can use Check Earbud Battery, Voice Alert, Change Equalizer
Mode, Check Last Connected Location Information, and Find My Earbuds functions. Check out the app
for more details.
To install the “LG TONE Free” app, search LG TONE Free in the Google Play Store or App Store or scan
the QR code below.
It supports Android 5.0 or higher and iOS 11 or higher.
Google Play App Store
Troubleshooting
Problem Solution
The power does not turn on Check the battery level and charge it.
If unable to make a call with
earbuds
If the mobile phone does not support headset and hands-free functions,
you cannot use the calling features.
Check the battery level and charge it.
If unable to register
earbuds to mobile phone
Check whether earbuds are turned on.
Check if the charging case of earbuds are in search mode.
- Press the pairing button on the charging case to switch to search mode.
If you replaced the
earbuds or there is
a problem with the
operation
Put the earbuds in the charging case and, with the case open, press the pairing
button for 10 seconds or more.
- The factory reset proceeds while the status indicator on the charging case
ashes red.
Please reconnect the device after factory reset.
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