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There’s not much foam. • This can happen if you’ve put powder detergent directly into
the drum – you must put it in the detergent drawer.
• The amount of foam can vary, depending on the temperature,
level and softness of your water.
• You may not be using enough detergent.
• You may be using a reduced-foam type of detergent.
• Heavily soiled laundry can reduce the amount of foam.
• Larger loads of laundry can also reduce the amount of foam.
There’s a lot of foam • The amount of foam can vary depending on the temperature,
level and softness of your water.
• You may have used too much detergent.
• The type of detergent you use could cause excess foam.
Fabric softener overflows • You may have exceeded the MAX level in the softener drawer.
• You may have spilt the liquid by closing the softener drawer
too sharply.
There’s a residue of
powder detergent at the
end of the wash
This can happen if you’ve put powder detergent directly into the
drum – you must put it in the detergent drawer.
There’s an unusual noise
or vibration
• Check that there’s nothing metal in the drum.
• Make sure the transit bolts used in transportation have been
removed.
• Check that the washing machine feet have been levelled
correctly.
• Check the washing machine is on a flat, stable surface.
There’s a noise when the
water drains away
This is normal, it’s the pump starting and stopping.
The electricity supply cuts
out while the washing
machine’s on
The washing machine will stop (do not open the door if the
machine is full of water). When the power comes back on, the
washing machine will continue the programme.
The water supply is
disrupted
When the water comes back on, it may be impure at first.
You’ll need to disconnect the water-supply hose and drain
any impure water through the tap before using your washing
machine again. Remember to re-connect the water supply hose
first.
Excessive foam in the
detergent drawer
Press the Start/Pause button. Change the programme to the
Rinse selection to manually rinse and drain the drum. Use the
correct amount of detergent next time.
L712WM_S13_IB_RC_140108_Zell.indd 23 8/1/14 10:35 am
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