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Master & Dynamic guarantees this product against defects in materials or
workmanship for a period of two years from the date of original purchase on
our website or from an authorized Master & Dynamic retailer or reseller.
As an exception to this warranty period, batteries are guaranteed for proper
functioning for a period of one year from the date of original purchase.
Defective batteries are covered by Master & Dynamic’s warranty but battery
wear from normal use is not covered.
If returned within the warranty period, Master & Dynamic will at its discretion
either repair the defective product or replace it with a repaired or refurbished
product of identical specifications as the returned product. This limited
warranty is in lieu of all other warranties, expressed or implied, including, but
not limited to, any implied warranty of merchantability or fitness for a
particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect,
incidental or consequential damages or expenses that arise from the use of
this product.
WARRANTY
If we need to replace your earphones due to a battery defect, your earphones
will be new or equivalent to new in performance and reliability. You will void
your warranty if you disassemble your earphones or expose them to excessive
moisture. If you believe your product is defective within the warranty period,
please contact us at support@masterdynamic.com. Please include your
product’s serial number, proof of purchase, telephone number and full return
shipping address in your message to us. Conditional to serial number, proof of
purchase, and warranty validity, you will be issued a return authorization and
instructions for return shipment. Please note that the dispatch of a
replacement product will take place after our receipt of the defective
product. For questions regarding your product’s warranty, please contact
Master & Dynamic Support at support@masterdynamic.com.