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Matrix CXM Troubleshooting Guide
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5/
16
|
Versio
n:
2
| Revision Date:
3/6/20
20
| Revised by:
JS
Matrix CX C
ycles
F
REEZING
/S
TALLING
T
O
C
Frozen, Boot, Lo
ck, Crash
FR
OZEN
Co
nsol
e
d
i
spl
ay
i
s
o
n,
bu
t
un
res
p
on
s
ive
Ho
l
d
t
he
c
o
n
s
o
l
e
b
ut
to
n
f
or 1
0
se
c
o
n
ds, unt
i
l
t
he
scr
e
e
n
tu
r
ns
o
ff
.
W
ait
3
0
s
e
c
on
d
s;
pr
e
s
s t
h
e
co
n
sol
e b
u
t
t
on
t
o tu
rn
bac
k
o
n
Ch
e
c
k
f
o
r upd
ate
s
and
u
pd
at
e
to
la
t
es
t
sof
t
w
are
ve
rsi
on
,
i
f
abl
e
.
Up
d
ate
vi
a
USB,
i
f
un
able to
u
p
dat
e via
W
i
Fi
an
d
n
ot
al
rea
d
y
at
l
at
e
st
vers
i
o
n
.
Swap
c
o
n
s
o
l
e
wi
th
an
ot
h
er
bi
ke
,
i
f
a
b
l
e
Fa
i
l
e
d
co
n
sol
e
w
o
rks
Co
n
sid
e
r
P
ow
e
r
&
Bat
t
ery
t
o
p
i
c
Fa
i
l
ur
e
f
o
l
l
o
w
s c
on
sol
e
Re
c
o
r
d a
l
l
detai
l
s
of
ho
w/wh
e
n
f
re
e
ze
oc
c
u
r
s in
Act
i
o
n
Pla
n
.
Re
p
l
a
c
e
con
sol
e
Additional Information
•
“Freezing” and “Stalling” (a
nd synon
y
ms) are v
ery general words tha
t mean d
ifferent things
to
different people. In
this Guide, the
y are taken to m
ean the console disp
lay is on, o
bjects on the
screen m
ay or may not be m
oving, but no touch or but
ton response is recogn
ized.
Be mindful that
Touchscr
een failures ma
y
be reported as f
re
ezing.
4
6
Table of Contents
General Troubleshooting
2
Using this Guide
2
Touch Response
7
Change Log
14
Power and Battery
15
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Matrix CXM Specifications
General
Brand
Matrix
Model
CXM
Category
Fitness Equipment
Language
English
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