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MATRIX ASSET MANAGEMENT
The Asset Management system is a feature available on all 5x, 7xe, and 7xi machines designed to allow remote monitoring of
cardio equipment.
This web-based feature provides users with the ability to log in from anywhere with internet connectivity and check on the
status of all their equipment. The site provides information including serial numbers, time/distance totals, software versions,
and a history of any error codes that the unit has shown.
The system will send email notifications for any error messages that occur on the equipment, notifying both Matrix Fitness
customer support and the facility.
To provide the best experience possible, Matrix Fitness Asset Management also allows a user to create a service request
ticket in the event that there is a problem with a piece of equipment.
Additionally, service guides, parts lists, and unit drawings for each machine are available through the Asset Management site.
Asset Management site:
am.matrixfitness.com
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