Matrix XIR Troubleshoot Manual

17/21 | Version 7 | Revision Date: 4/21/2020 | Revised by: JS Matrix Xer & Xir Console
HEART RATE TOC
Heart Rate
handgrips display
incorrectly
GRIPS
Unable
Update software to
latest version.
Restore Factory
Defaults and ensure
the correct Machine
Type is chosen.
Troubleshoot grips
& wiring
WIRELESS
Wireless heart rate
monitor (HRM) isnt
working as designed
Ensure the HRM is
charged &
functional
Update software to
latest version.
Restore Factory
Defaults and ensure
the correct Machine
Type is chosen.
If your issue persists, Click here.
Additional Information
• Cold or dry hands can cause Heart Rate to read wrong or not at all. Warm and moisten hands.
• Dirty sensors, jewelry, and electrical interference from the environment can cause Heart Rate
display errors.
• Please reference these documents: Heart Rate Flow Chart (under Troubleshooting Guides) or
Heart Rate Check Points (HURESAC). These references are written regarding Commercial
equipment; Some details may be different with Xer & Xir consoles, but no better references exist.

Matrix XIR Specifications

General

Brand	Matrix
Model	XIR
Category	Music Mixer
Language	English