16
TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables
contain possible causes and notes for resolving an error message or malfunction. It is
recommended to read the table below carefully in order to save your time and money
that may cost for calling to the service center.
Cause TroubleshootingPhenomenon
The power plug is not inserted.
Insert the power plug.
●
The product circuit fails.
●
The domestic circuit fails or the
fuse is burnt.
Please contact the professionals
for inspection and repair.
Please contact the professionals
for inspection and repair.
Please contact the professionals
for inspection and repair.
Please contact the professionals
for inspection and repair.
●
The water tank does not have
any water or too little water.
Fill the water tank.
●
The internal steam channel is
bent or disengaged.
●
The heating plate is damaged.
●
Please contact the professionals
for inspection and repair.
Please contact the professionals
for inspection and repair.
After installing the steam
conduit, start, wear gloves, hold
the bends by hand for shaping,
and restore the conduit.
The indicator light illuminates,
but does not produce any
steam.
●
In use, lift the hot head and
vertically straighten the steam
conduit, and shake the hot head.
The steam is condensed, which
is a normal phenomenon.
●
The heating plate is damaged.
●
Shut down, and clean the water
scale in the heating plate.
There is much water scale on
the heating plate.
●
Place the product on the
ground.
Remove the steam return pipe
and straighten the bent section.
Remove water scale in the
heating plate.
The product is placed on a
high table, for example, on a
table or a chair.
●
Water overflows from the
connection between the water
tank and the main machine.
●
The steam conduit is bent.
●
●
●
The product does
not work after
power-on.
The product works
but does not
produce any steam
after power-on.
The Ironing head
drips water.
Water leak.
The steam is
blocked.
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