24
TROUBLESHOOTING TIPS
Problem What to check
Unit does not start
Make sure the dehumidifiers plug is pushed completely into the outlet.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset level or bucket is full.
Side access tank is not in the proper position.
Dehumidifier does not dry
the air as it should
Did not allow enough time to remove the moisture
Make sure there are no curtains, blinds or furniture blocking the front or back
of the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are securely closed.
Room temperature is too low, below 5°C (41°F).
There is a kerosene heater or something giving off water vapor in the room.
The unit makes a loud
noise when operating
Air filter may be dirty. Clean filter. Refer to Care and Maintenance section.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
Frost appears on the coils This is normal. The dehumidifier has an Auto defrost feature.
Water is leaking onto the
Hose to connector or hose connection may be loose.
Intended to use the bucket to collect water, but the back drain plug is removed.
ES, AS, P2, Eb appear in
the display
These are error codes and protection codes. See the CONTROL PANEL
FEATURES section.
The pump operation on
light blinks at 1 Hz
Clean the filter of the pump.
Check the pump hose is not blocked or leaking.
Empty the side access tank.
Before calling for service, review the chart below first. This list includes common occurrences that are not the
result of defective workmanship or materials in this appliance.
The design and specifications are subject to change without prior notice for product improvement.
Consult with the sales agency or manufacturer for details. Any updates to the manual will be uploaded to the
service website, please check for the latest version.
Malfunction Diagnosis
floor
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