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Troubleshooting
No.
Malfunction Causes Solution
The
light
is
off
The
light
is
on
Heating plate
is not hot
Heating plate
is not hot
Heating plate
is hot
1. Cooker circuit and power is not
turned
2. Circuit board damage
1.Check switches, plugs and
sockets, power lead is intact,
and the plug in place
2. Send to the designated repair
maintenance department
Send to maintenance department
for designated repair
Send to maintenance department
for designated repair
1.Indicator wiring loose
2. Indicator damage
3. Main circuit board damage
1. Intermediate wiring loose
2. Heating tube elements burned
3. Power supply circuit board is
damaged
Rice cooking time
is too long or
urder cooked
1. Stew with rice enough time
2. Electric plate deformation
3. Inner pot skewed, while floating
4. There is foreign matter between
inner pot and heating plate
5. Deform the inner pot
6. Main circuit board damage
7. Main thermostat dirty surfaces
1. Stew with rice when need
2 .If this is slightly deformed, then
use with a fine sandpaper
send to
the maintenance
department to
replace
3. Gently rotate the inner pot, so
as to restore normal
4 .Clean with fine sandpaper
5 .Send to the designated
maintenance department to
replace the inner pot
6 .Send to the designated repair
department.
7. Clean with 320 # sandpaper
Boiled rice or coke
does not automati
-cally insulation
1.Cooking button and lever linkage
is not flexible
2.Magnet temperature limiter
malfunction
3.Main thermostat burned out or
loose wiring
4.
The main circuit board is damaged
5. Main thermostat dirty surfaces
1-4. Maintenance department to
send a specified maintenance
5
Clean with 320 # sandpaper
Overflow
1.Steam valve mounting bad
2.Steam valve backflow valve
distortion or a foreign matters
1.Reinstall steam valve
2.Clean or remove the foreign
matters when need
Porridge large spills
(only for products with
porridge function)
1. Porridge switch failure
2 .Temperature switch failure.
3. Main circuit board damage
Send to maintenance department
for designated repair