TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem. If
the microwave oven still does not work properly, contact the nearest authorized service
center.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start
• Electrical cord for oven is
not plugged in.
• Door is open.
• Wrong operation is set.
• Plug into the outlet.
• Close the door and try
again.
• Check instructions.
Arcing or sparking
• Materials to be avoided
in microwave oven were
used.
• The oven is operated
when empty.
• Spilled food remains in
the cavity.
• Use microwave-safe
cookware only.
• Do not operate with oven
empty.
• Clean cavity with wet
towel.
Unevenly cooked foods
• Materials to be avoided
in microwave oven were
used.
• Food is not defrosted
completely.
• Cooking time, power
level is not suitable.
• Food is not turned or
stirred.
• Use microwave-safe
cookware only.
• Completely defrost food.
• Use correct cooking time,
power level.
• Turn or stir food.
Overcooked foods
• Cooking time, power
level is not suitable.
• Use correct cooking time,
power level.
Undercooked foods
• Materials to be avoided
in microwave oven were
used.
• Food is not defrosted
completely.
• Oven
ventilation ports
are restricted.
• Cooking time, power
level is not suitable.
• Use microwave-safe
cookware only.
• Completely defrost food.
• Check to see that oven
venti- lation ports are
not restricted.
• Use correct cooking time,
power level.
Improper defrosting
• Materials to be avoided
in microwave oven were
used.
• Cooking time, power
level is not suitable.
• Food is not turned or
stirred.
• Use microwave-safe
cookware only.
• Use correct cooking time,
power level.
• Turn or stir food.