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TROUBLESHOOTING
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not solved.
Problem Possible reason
Failed operation
• Check whether the appliance is connected to power or
whether the plug is in well contact
• Check whether the voltage is too low
• Check whether there is a power failure or partial circuits have
tripped
Odor
• Odorous foods shall be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
Long-time operation
of the compressor
• Long operation of the refrigerator is normal in summer
• When the ambient temperature is high it is not suggestible
having too much food in the appliance at the same time
• Food shall get cool before being put into the appliance
• The doors are opened too frequently
Light fails to get lit
• Check whether the refrigerator is connected to power supply
and whether the illuminating light is damaged
• Have the light replaced by a specialist
Door can not be
properly closed
• The door is stuck by food packages
• Too much food is placed
• The refrigerator is tilted
Loud noises
• Check whether the oor is level and whether the refrigerator
is placed stably
• Check whether accessories are placed at proper locations
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