© 2008 Qwest Communications International Inc.
How to Troubleshoot Wireless Access (Wi-Fi) on the Qwest® Premium Networking
Modem: Motorola® 3347
Internet Service Provider (ISP):
All
Use this document if:
You want to change one or more of the following settings to troubleshoot your Qwest Premium
Networking Modem: Motorola 3347 for wireless issues:
1. Reset your modem to factory defaults (Step 1)
2. Reprogram your modem (Step 5)
3. Change your SSID or Network Name (Step 11)
4. Change your Security Key (Step 12)
5. Change the Wireless Channel (Step 16)
This document assumes:
That you have your PPP username and password that was provided by your Internet
Service Provider (ISP). Click here to look up your ISP’s contact information.
Your computer is directly connected to the modem using an Ethernet cable.
The Qwest Premium Networking Modem: Motorola 3347 is powered on.
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