Possible Issues
This section covers the possible issues a user may encounter with the MC9090:
The scanner does not power on
Possible Cause 1
The Battery needs to be charged.
Solution
Cradle the scanner or charge the battery.
Possible Cause 2
The Battery is not completely inserted.
Solution
Press the battery into the handle until you hear a single click. If the battery does not
slide in cleanly, do not force it. Check the slot for obstructions and the battery for
deformities or flaws.
Possible Cause 3
The scanner has crashed or frozen.
Solution
Complete a warm boot as outline on the first page of this document. If that does not
solve the problem, complete a cold boot.
The battery does not charge
Possible Cause 1
The scanner was removed from the cradle while it was still charging.
Page 2 of 6
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