Solution
Place the scanner back in its cradle and let it charge.
Possible Cause 2
The battery is faulty.
Solution
Notify WinWare support about a replacement.
Nothing is visible onscreen
Possible Cause 1
The unit is not completely powered on.
Solution
Hold in the power button until the unit powers on.
Data is not transferred during sync
Possible Cause 1
The scanner was pulled from the cradle during sync.
Solution
Place the scanner back in its cradle and allow it to finish its sync.
Possible Cause 2
The software is not set up correctly.
Solution
Microsoft ActiveSync 4.1 or later is required.
Page 3 of 6
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