MSI G321CU User Manual

25
Troubleshooting
Troubleshooting
The power LED is off.
• Press the monitor power button again.
• Check if the monitor power cable is properly connected.
No image.
• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are
turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
• Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display.
No Plug & Play.
• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic
interference (EMI).

MSI G321CU Specifications

General

Color depth	8 bit
Pixel pitch	0.18159 x 0.18159 mm
Display diagonal	31.5 \
Anti-glare screen	Yes
Adobe RGB coverage	90 %
Display technology	-
Native aspect ratio	16:9
Vertical scan range	48 - 144 Hz
Horizontal scan range	180 - 317 kHz
Screen curvature rating	1500R
Viewable size, vertical	392.234 mm
sRGB coverage (typical)	114 %
Contrast ratio (dynamic)	100000000:1
Contrast ratio (typical)	3000:1
Display number of colors	1.073 billion colors
Display diagonal (metric)	80 cm
Viewable size, horizontal	697.306 mm
Display brightness (typical)	300 cd/m²
Product color	Black
Market positioning	Gaming
DisplayPort version	1.4a
USB Type-C downstream ports quantity	1
Tilt angle range	-5 - 20 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
Input current	4.74 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
AC adapter output voltage	19 V
Power consumption (typical)	- W
AMD FreeSync type	FreeSync Premium
Package depth	178 mm
Package width	968 mm
Package height	530 mm
Package weight	8620 g

Weight and Dimensions

Depth (with stand)	249.3 mm
Width (with stand)	710.5 mm
Height (with stand)	528.2 mm
Weight (with stand)	5900 g
Depth (without stand)	96.8 mm
Height (without stand)	423.3 mm
Weight (without stand)	4800 g