MSI Optix MAG342CQ User Manual

Appendix
A-5A-4
Troubleshooting
The power LED is o󰓐.
■ Press the monitor power button again�
■ Check if the monitor power cable is properly connected�
No image�
■ Check if the computer graphics card is properly installed�
■ Check if the computer and monitor are connected to electrical outlets and
are turned on�
■ Check if the monitor signal cable is properly connected�
■ The computer may be in Standby mode� Press any key to activate the
monitor�
The screen image is not properly sized or centered�
Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display�
No Plug & Play�
■ Check if the monitor power cable is properly connected�
■ Check if the monitor signal cable is properly connected�
■ Check if the computer and graphics card are Plug & Play compatible�
The icons, font or screen are fuzzy, blurry or have color problems�
■ Avoid using any video extension cables�
■ Adjust brightness and contrast�
■ Adjust RGB color or tune color temperature�
■ Check if the monitor signal cable is properly connected�
■ Check for bent pins on the signal cable connector�
The monitor starts 󰄉ickering or shows waves.
■ Change the refresh rate to match the capabilities of your monitor�
■ Update your graphics card drivers�
■ Keep the monitor away from electrical devices that may cause
electromagnetic interference (EMI)�

MSI Optix MAG342CQ Specifications

General

Panel type	VA
Color gamut	92.57 %
Pixel pitch	0.23175 x 0.23175 mm
Display surface	Matt
Display diagonal	34 \
Display technology	LCD
Native aspect ratio	21:9
Screen curvature rating	1500R
sRGB coverage (typical)	118.25 %
Contrast ratio (dynamic)	100000000:1
Contrast ratio (typical)	4000:1
Display number of colors	1.073 billion colors
Digital vertical frequency	60 - 144 Hz
Digital horizontal frequency	30 - 160 kHz
Display brightness (typical)	250 cd/m²
HDMI	Yes
DisplayPort version	1.4
Input current	3.42 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
AC adapter output voltage	19 V
Power consumption (standby)	- W
Package depth	210 mm
Package width	910 mm
Package height	485 mm
Package weight	9360 g
Pivot angle	-5 - 5 °
Tilt angle range	-5 - 20 °
Cable lock slot type	Kensington
Panel mounting interface	75 x 75 mm
Product color	Black
Market positioning	Gaming

Weight and Dimensions

Depth (with stand)	270 mm
Width (with stand)	810 mm
Height (with stand)	510 mm
Weight (with stand)	6910 g