OKI
®
C9600 & C9800
Warranty, Regulatory and Safety Information
Limited Warranty
U.S. and Canada
Oki Data Americas, Inc. (Oki Data) warrants this printer to be
free from defects in material and workmanship and will
remedy any such defect according to the terms of this Limited
Warranty.
Oki Data will repair (or at its option, replace) at no charge,
any defective component(s) of the Printer for one (1) year
from the date of purchase except for the printheads (LED
imaging arrays), which are warranted for a period of five (5)
years from date of purchase. This Limited Warranty extends
to the original purchaser only. This Limited Warranty does
not extend to consumable items.
On-Site Repair
Note: On-Site Repair is available in the United States
and Canada only. On-Site Repair does not
include the replacement or repair of product
consumables or supplies.
Oki Data will, for a period of one (1) year from the date
of original purchase, repair or replace (at Oki Data's
option) on-site at the original purchaser's facility and
without charge, any defective component(s) of the
printer, provided that the warranty service is performed
by an Oki Data authorized service provider. The
printheads (LED imaging arrays) have a 5-year parts
only warranty from date of original purchase.
Following the first year of warranty coverage, the
printheads will be replaced by an authorized Oki Data
service provider at Oki Data's then current labor rates.
Oki Data reserves the right to use new and/or
refurbished parts in the warranty repair process.
As a condition of this Limited Warranty, requests for
On-Site Repair must include the name and phone
number of a fully competent and responsible adult with
the authority to consent to the entry of the servicing
technician to the premises where the printer is located,
and who will remain with the servicing technician
while the service work is performed. Any and all
dangerous conditions must be removed from the site
prior to and throughout the time a service technician is
present. The service technician may refrain from
entering the premises or continuing to provide services
at any site, if in the servicing technician's reasonable
judgement the site poses a risk of physical harm or
danger. If warranty services cannot be performed or
completed due to any of the foregoing reasons the
On-Site service option is null and void and the product
must be returned to an authorized Oki Data service
location for warranty repair service.
To make request or claim for service under this Limited
Warranty contact your local Oki Data authorized service
center or Oki Data at 1-800-OKI-DATA (1-800-654-3282).
A written receipt for the product, showing the date of
purchase, dealer’s name, and both the model and serial
numbers of this printer must accompany any request or claim
for work to be performed under this Limited Warranty.
This Limited Warranty shall not apply if the product has been
damaged due to abuse, misuse, misapplication, accident, or as
a result of service or modification by any other than an
authorized Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER
THAN THOSE ON THE FACE HEREOF AND
DESCRIBED ABOVE. NO WARRANTIES WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL EXTEND BEYOND
THE RESPECTIVE WARRANTY PERIOD DESCRIBED
ABOVE. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply
to you.
OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE
FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOSS ARISING
FROM THE USE OF THIS PRODUCT. Some states do not
allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion may not apply
to you.
Additional information on obtaining service under this
Limited Warranty in the U.S. and Canada is available by
contacting the Oki Data dealer from whom the product was
purchased, by contacting Oki Data directly at
1-800-654-3282 (1-800-OKI-DATA) or by contacting one of
the service locations listed below. Spanish Only: call
1-856-222-7496. Canada Only: call 1-905-238-4275.
This Limited Warranty applies to this printer. However, the
procedure for obtaining service may vary outside the
continental United States. Contact your Oki Data dealer for
such warranty service information.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
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