28
TROUBLESHOOTING
If this happens...
Possible causes... Try this solution...
The intensity is
not felt.
Very weak
intensity level.
Are you using only 1 pad?
Put the other pad on your
skin. You must use BOTH
PADS for therapy to work.
Have you removed the
transparent lm from
the pad?
Peel off lm on the
adhesive surface of
pads.
Are the pads stacked
together or do pads
overlap?
Check placement of
pads. Refer to Pad
Placement Guide.
Is the cord properly
connected to the unit?
Connect cord plug
correctly into the jack
at bottom of this unit.
Is the intensity setting
getting weak?
Press the ▲(Up)
button.
Is the gel damaged? Replace pad.
If this happens... Possible causes... Try this solution...
The intensity is
not felt.
Very weak
intensity level.
Are the batteries weak? Replace both “AAA”
batteries.
Is the intensity “1”?
Press the ▲(Up) button.
The skin turns red
or the skin feels
irritated.
Is the adhesive
surface of pads dirty
or dry?
Wash adhesive surface
of pads softly with your
ngertips for about 3
seconds under slow
running water.
Is therapy time too
long?
Use less than 15
minutes.
Are the two pads
attached properly to
the body?
Refer to the Pad
Placement Guide and
attach correctly.
In case of any of the below problems occurs during use, rst check that no other electrical device is within 30cm. If the problem persists, refer to the table below.
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