Troubleshooting
DiamondClean 9000 - HX9911/53
My Philips Sonicare toothbrush vibration is too powerful
If you find that your Philips Sonicare Toothbrush vibration is too powerful, you can adjust the
intensity settings. Below you will find tips and more information on how you can adjust it.
First time use
If you are using your Sonicare toothbrush for the first time, it is normal to feel more vibration
than when using a non-electric toothbrush.
We advise you to activate the EasyStart setting, which is a feature that gently increases the
power over the first 14 brushing sessions to help you get used to electric brushing.
To activate the EasyStart feature, see the user manual for step-by-step instructions.
Adjust the intensity setting
Your Philips Sonicare toothbrush gives you the option to choose between 3 different vibration
intensity levels: low, medium and high. To adjust the settings, simply press the mode/intensity
button while brushing.
1 bar = low intensity
2 bars = med intensity
3 bars = high intensity
My Philips Sonicare Toothbrush vibration is less powerful than
before
Is your Philips Sonicare toothbrush vibrating weakly or less powerfully than before? You can
view these possible causes and solutions to try and solve this issue yourself.
To Next Page
Need help?
General
