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RealPresence Group 300
Polycom RealPresence Group 300 User Manual
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5.1.0
|
February 20
16
|
3725-63715-00
8
A
USER GUIDE
Polycom RealPresence Group
Series
2
Table of Contents
Default Chapter
3
Table of Contents
3
Before You Begin
13
Audience, Purpose, and Required Skills
13
Get Help
13
Polycom Partner and Solution Resources
13
The Polycom Community
14
Getting Started with Polycom Realpresence Group Series
15
Realpresence Group System Power
15
Power on the Realpresence Group System
15
System Health Check
16
Power off a Realpresence Group System
16
Using a Polycom Realpresence Group Series Remote Control
17
Remote Control Buttons and Descriptions
18
Recharge the Remote Control Battery
19
Wake a Realpresence Group System
19
Contacts
19
Contact Presence States
20
Browse the Global Directory
20
Search for Directory Contacts
20
Calling
21
Call by Entering a Name or Number
21
Call from the Contacts Screen
22
Call from the Recent Calls List
22
Call a Speed Dial Entry
22
Answer a Call
22
Ignore a Call
23
Hold a Call
23
Hold a Call and Answer a Call
23
Hold a Call and Place a Call
23
Switch between Point-To-Point Calls
23
Resume a Call
23
Hang up All Calls and Answer a Call
24
End a Call
24
Multipoint Conference Calls
24
Incoming Call Handling of Multipoint Conference Calls
24
Place a Call While a Multipoint Call Is on Hold
24
Place a Multipoint Call by Adding Participants
24
Hang up a Held Call and Add a Call
25
Hang up an Individual Call in a Multipoint Call
25
Hold and Answer a Call in a Conference
25
Resume a Held Call in a Multipoint Call
25
Switch between Calls in a Multipoint Call
25
Enter a Meeting Password
26
Hang up All Calls
26
Passwords for Multipoint Calls
26
Set up a Meeting Password
26
Microsoft Meetings
27
Join a Scheduled Meeting from the Calendar
27
Join a Scheduled Meeting from the Home Screen
27
View Scheduled Meetings with the Remote
27
Content
27
Content Connections of Realpresence Group Systems
28
Show Content from a Computer Connected to Realpresence Group System
30
Polycom People+Content IP
30
Download and Install People+Content IP
31
Share Content with People+Content IP
31
Stop Sharing Content with People+Content IP
31
Microsoft Content Management
31
Scroll and Zoom Microsoft Content
31
Control Microsoft Content
32
Return Control of Microsoft Content
32
Recording Calls
32
Manage Recordings with Polycom Realpresence Media Suite
32
Realpresence Media Suite Connection Methods
33
Realpresence Media Suite Touch Tones
33
Play Back a Recording
34
Record on Realpresence Media Suite
34
Stop Recording on Realpresence Media Suite
34
Use the Remote Control to Manage the Realpresence Media Suite
35
Record Calls on a DVD or DVR
35
Record Calls with a Laptop or Tablet
35
Settings
35
Video Adjustments
36
Adjust for Room Lighting
36
Configure Automatic Self View Control
36
Switch between Full-Screen Video and the Home Screen
36
Allow Video Display on the Web
37
Start Video
37
Stop Video
37
Turn Self View off
37
Turn Self View on
37
Multipoint Viewing Layouts
38
Multipoint Viewing Modes
38
Set the Multipoint Viewing Mode
38
Change Multipoint Viewing Layout
39
Audio Adjustments
39
Adjust the Volume
39
Mute the Microphone
39
Unmute the Microphone
39
Cameras
40
Adjust Cameras
40
Allow the Far-End System to Control Your Camera
40
Select Cameras
40
Switch between Cameras
40
Camera Presets
41
Disable Eagleeye Director Tracking in a Call
41
Enable Eagleeye Director Tracking in a Call
41
Store a Camera Preset
42
View Stored Camera Presets
42
Move the Camera to a Stored Preset
43
Call Answering Settings
43
Enable Answering Video Calls Automatically
43
Mute Automatically Answered Video Calls
43
Temporarily Refuse Calls
43
Encryption and Security
44
Verify Encryption Check Code
44
Change the Call Security Level
45
Troubleshooting
45
Make a Test Call
45
System Information
46
Locate Active Alert Messages
46
Locate the Software Version
46
Locate the System Serial Number
46
View Self Test Warnings
46
Locate Diagnostics
47
Locate the IP Address and H.323 Extension Settings
47
Locate the LAN Status
47
Regulatory Notices
47
Using the Touch User Interface
48
Wake the System
48
Contacts
48
Contacts
49
Contact Presence States
49
Browse the Global Directory
49
Search for Directory Contacts
49
Calling
50
Call by Entering a Name or Number
50
Call from the Contacts Screen
50
Call from the Recent Calls List
51
Call a Speed Dial Entry
51
Answer a Call
51
Answer a Call During a Call
51
Ignore a Call
51
Hold a Call
51
Hold a Call and Place a Call
52
Hold a Call and Answer a Call
52
Resume a Call
52
Switch between Calls
52
Hang up a Call and Answer a Call
52
End a Call
52
Multipoint Conference Calls
53
Incoming Call Handling of Multipoint Conference Calls
53
Place a Call During a Multipoint Call
53
Place a Multipoint Call
53
Add an Incoming Call to a Multipoint Call
54
Answer an Incoming Call During a Multipoint Call
54
Hang up All Calls
54
Hang up an Individual Call in a Multipoint Call
54
Hold a Multipoint Conference Call
54
Leave a Multipoint Call
54
Passwords for Multipoint Calls
54
Enter a Meeting Password
55
Join Meetings from the Calendar
55
Microsoft Meetings
55
Set a Meeting Password
55
Add Participants to a Microsoft Conference Call
56
Initiate a Microsoft Conference
56
Microsoft Conference Calls
56
View Meeting Details
56
Content
57
Polycom People+Content IP
57
Download and Install People+Content IP
57
Share Content with People+Content IP
57
Stop Sharing Content with People+Content IP
57
Visualboard
58
Access Visualboard in a Call
58
Access Visualboard When Not in a Call
58
Annotate Content with Visualboard
58
Create a New Whiteboard or Blackboard
58
Erase Annotations
59
Exit Visualboard
59
Undo Annotations
59
Sharing Content from a Laptop or Tablet
59
Content Source Resolutions and Refresh Rates
59
Share Content from a Laptop or Tablet
59
Stop Content from a Laptop or Tablet
60
Show Content from USB Flash Drive
60
Stop Content from a USB Flash Drive
60
Scroll and Zoom Microsoft Content
61
Control Microsoft Content
61
Return Control of Microsoft Content
61
Recording Calls
61
Manage Recordings with Polycom Realpresence Media Suite
61
Realpresence Media Suite Connection Methods
62
Realpresence Media Suite Touch Tones
62
Playback a Recording
63
Record Calls with Realpresence Media Suite
63
Stop Recording
63
Record Calls with a Laptop or Tablet
64
Record Calls on a DVD or DVR
64
Settings
64
Adjust for Room Lighting
65
Call Settings
65
Answering Video Calls Automatically
65
Temporarily Refuse Calls
65
Configure Automatic Self View Control
66
Video Adjustments
66
Allow Video Display on the Web
66
Change the Video Layout
66
Turn off Self View
66
Start Sending Video
67
Stop Sending Video
67
Switch between Full Screen Video and the Home Screen
67
Turn on Self View
67
Multipoint Viewing Modes
68
Set the Multipoint Viewing Mode
68
Camera Presets
68
Select a Stored Preset
69
Store a Camera Preset
69
View Stored Presets
69
Audio Adjustments
69
Adjust the Volume
70
Mute Automatically-Answered Calls
70
Mute the Microphone
70
Unmute the Microphone
70
Encryption and Security
71
Verify Encryption Check Code
71
Change the Call Security Level
72
Troubleshooting
72
Make a Test Call
72
System Information
72
Locate Active Alert Messages
73
Locate Diagnostics Information
73
Locate the IP Address and H.323 Extension Settings
73
Locate the LAN Status
73
Locate the Software Version
73
Locate the System Serial Number
73
View System Health Check Warnings
73
Using a Polycom Realpresence Touch Device
74
Power on the Realpresence Touch
75
Wake a Realpresence Group System
75
Pair a Previously Paired Realpresence Touch and Realpresence Group System
75
Calling
75
Call Using Contacts
75
Call by Entering a Name or Number
75
Call Using Recent Calls
76
Call Using Speed Dial
76
Search for Directory Contacts to Call
76
Answer a Call
76
Decline a Call
77
Hold a Call
77
Hold a Call and Answer a Call
77
Hold a Call and Place a Call
77
Switch between Calls
77
Resume a Call
77
End a Call
78
Multipoint Conference Calls
78
Place a Multipoint Call by Adding Participants
78
Place a Multipoint Call from Contacts
78
Place a Multipoint Call from Recent Calls
78
Answer a Call in a Multipoint Conference
79
Hang up All Calls
79
Hang up an Individual Call in a Multipoint Call
79
Incoming Call Handling of Multipoint Conference Calls
79
Switch between Calls in a Multipoint Call
80
Microsoft Meetings
80
Set up a Meeting Password
80
Join a Meeting in an Overbooked Time Slot on the Calendar
81
Join a Scheduled Meeting on the Calendar
81
View Scheduled Meetings on the Calendar
81
Content
81
Content Connections of Realpresence Group Systems
82
Show Content from a Connected Computer
83
Stop Sharing Content from a Connected Computer
84
Share Content Using Visualboard
84
Stop Sharing Content from Visualboard
84
Settings
84
Audio Adjustments
84
Adjust the Call Volume
85
Generate Touch Tones
85
Mute the Microphone
85
Unmute the Microphone
85
Video Adjustments
85
Change Monitor Layouts on the Realpresence Touch
85
Allow Video Display on the Web
86
Control the Brightness
86
Turn off Video Display on the Web
86
Cameras
86
Select and Adjust a Camera
86
Start Video
87
Turn Camera Tracking off
87
Turn off Far End Control of Camera
87
Turn on Camera Tracking
87
Turn on Far End Control of Camera
87
Select a Stored Preset
88
Stop Video
88
Store a Camera Preset
88
View Camera Presets
88
Troubleshooting
88
Make a Test Call
88
View Device Details for a Realpresence Touch
89
View System Details and Connection Status for a Room System
89
Locate Company Contact Information
89
View Call Statistics
90
Using a Polycom Touch Control Device
91
Power on the Polycom Touch Control
91
Wake the Realpresence Group System
91
Pair a Polycom Touch Control with a Realpresence Group System
91
Using the Polycom Touch Control as a Virtual Remote Control
92
Disconnect a Polycom Touch Control from a Realpresence Group System
92
Calling
93
Call by Entering a Name or Number
93
Call from the Contacts Screen
93
Call from the Recent Calls List
94
Answer a Call
94
Ignore a Call
94
Hold a Call
94
Hold a Call and Answer a Call
94
Hold a Call and Place a Call
94
Switch between Calls
95
Resume a Call
95
End a Call
95
Multipoint Conference Calls
95
Enter a Meeting Password
96
Hang up All Calls
96
Hang up an Individual Call in a Multipoint Call
96
Hold and Answer a Call in a Conference
96
Place a Call While a Multipoint Call Is on Hold
96
Place a Multipoint Call by Adding Participants
96
Resume a Held Call in a Multipoint Call
96
Set up a Meeting Password
96
Microsoft Meetings
97
Contact Presence States on the Polycom Touch Control
97
View Scheduled Meetings on the Calendar
97
Content
97
Content Connections of Realpresence Group Systems
98
Share Content from a Connected Computer
100
Stop Sharing Content from a Connected Computer
100
Download and Install People+Content IP
101
Share Content with People+Content IP
101
Stop Sharing Content with People+Content IP
101
Share Content from a USB Drive
101
Annotate Content on a USB Drive with Polycom Touch Control
103
Recording Calls
103
Record and Stream with the Realpresence Media Suite
103
Settings
104
Audio Adjustments
104
Adjust the Volume
104
Mute the Microphone
104
Adjust the Polycom Touch Control Ring Tone and Alert Volume
105
Video Adjustments
105
Adjust for Room Lighting
105
Allow Video Display on the Web
106
Call Answering Settings
106
Enable Answering Video Calls Automatically
106
Mute Automatically Answered Video Calls
106
Temporarily Refuse Calls
107
Cameras
107
Adjust Cameras
107
Select a Camera
107
Allow the Far-End System to Control Your Camera
108
Disable Eagleeye Director Tracking in a Call
108
Enable Eagleeye Director Tracking in a Call
108
Camera Presets
109
Store a Camera Preset
109
View Stored Camera Presets
109
Move the Camera to a Stored Preset
110
Using a Polycom Soundstation IP 7000 Conference Phone
111
Answer a Call with a Connected Soundstation IP
111
Place a Call with a Connected Soundstation IP
111
Place a Multipoint Call with a Connected Soundstation IP
112
Control Volume with a Connected Soundstation IP
112
Mute the Microphone
112
End a Call with a Connected Soundstation IP
112
Display Content with a Connected Soundstation IP
113
Other manuals for Polycom RealPresence Group 300
Administrator's Guide
369 pages
Quick Tips
2 pages
Setting Up
2 pages
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Polycom RealPresence Group 300 Specifications
General
Brand
Polycom
Model
RealPresence Group 300
Category
Conference System
Language
English
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