Lines (Directory Numbers)
Up to 2 lines with up to 2 calls per line•
Display
102 x 33 pixel-graphical LCD•
Feature Keys
3 context-sensitive “soft” keys•
2 line keys with bi-color (red/green) LED•
2 feature keys (“Menu” and “Dial”)•
4-way navigation key cluster with center “Select” key•
2 volume control keys•
Dedicated hold key•
Dedicated headset key•
Dedicated hands-free speakerphone key•
Dedicated microphone mute key•
Headset Compatibility•
Dedicated 2.5-mm headset port compatible with •
most monaural mobile phone headsets
Hearing Aid Compatibility
Compliant with ADA Section 508 •
Recommendations: Subpart B 1194.23 (all)
Hearing Aid Compatible (HAC) handset for•
magnetic coupling to approved HAC hearing aids•
Compatible with commercially-available TTY adapter •
equipment
Audio Features
Full-duplex hands-free speakerphone with Polycom•
Acoustic Clarity Technology•
Type 1 compliant with IEEE 1329 full duplex -
standards•
Frequency response - 300Hz - 3300Hz for handset, •
headset and hands-free speakerphone modes
Codecs: G.711 μ/A and G.729A (Annex B)•
Individual volume settings with visual feedback for•
each audio path•
Voice activity detection•
Comfort noise fill•
DTMF tone generation / DTMF event RTP payload•
Low-delay audio packet transmission•
Adaptive jitter buffers•
Packet loss concealment•
Acoustic echo cancellation•
Background noise suppression•
Call Handling Features
1
Shared call / bridged line appearance•
Flexible line appearance (one or more line keys•
can be assigned for each line extension)•
Distinctive incoming call treatment / call waiting•
Call timer•
Call transfer, hold, divert (forward), pickup•
Called, calling, connected party information•
Local three-way conferencing•
One-touch speed dial, redial•
Call waiting•
Remote missed call notification•
Intercom•
Automatic off-hook call placement•
Do not disturb function•
Other Features
Interoperability with Microsoft LCS 2005 for •
telephony and presence
3
Compatibility with Microsoft Office Communicator -
and Windows
®
Messenger 5.1 Clients
Enabled for Polycom Productivity Suite •
Local feature-rich GUI•
Time and date display•
User-configurable contact directory and call history •
(missed, placed and received)
Wave file support for call progress tones•
Unicode UTF-8 character support. Multilingual •
user interface encompassing Danish, Dutch,
English (Canada/US/UK), French, German, Italian,
Norwegian, Portuguese, Russian, Spanish, Swedish
Protocol Support
IETF SIP (RFC 3261 and companion RFCs)•
Network and Provisioning
SoundPoint IP 331 – two-port 10/100 Mbps •
Ethernet switch
SoundPoint IP 321 – single 10/100 Mbps •
Ethernet port
Manual or dynamic host configuration protocol •
(DHCP) network setup
Time and date synchronization using SNTP•
FTP / TFTP / HTTP / HTTPS server-based central•
provisioning for mass deployments•
Provisioning and call server redundancy supported•
Web portal for individual unit configuration•
QoS Support – IEEE 802.1p/Q tagging (VLAN), •
Layer 3
TOS, and DSCP•
Network Address Translation (NAT) support for •
static configuration and “Keep-Alive” SIP signalling
RTCP support (RFC 1889)•
Event logging•
Syslog•
Local digit map•
Hardware diagnostics•
Status and statistics reporting•
Security
1
Transport Layer Security (TLS)•
Encrypted configuration files•
Digest authentication•
Password login•
Support for URL syntax with password for boot •
server
HTTPS secure provisioning•
Support for signed software executables•
Power•
Built-in, auto-sensing IEEE 802.3af Power over •
Ethernet (Class 1)
External universal input AC adapter (optional•
4
;
24V DC @ 500mA)
Approvals
FCC Part 15 (CFR 47) Class B•
ICES-003 Class B•
EN55022 Class B•
CISPR22 Class B•
AS/NZS CISPR 22 Class•
VCCI Class B•
EN55024 Class B•
EN61000-3-2; EN61000-3-3; EN-61000-6-1•
ROHS compliant•
Anatel•
GOST•
C-tick•
CCC•
Safety
CE Mark•
EN 60950-1•
IEC 60950-1•
NRTL •
CAB/CSA-C22.2 No. 60950-1-03•
AS/NZS 60950-1•
Operating Conditions
Temperature: +10 to 40°C (+50 to 104°F)•
Relative Humidity: 20% to 85%, non-condensing•
Storage Temperature
-40 to +70°C (-40 to +160°F)•
SoundPoint IP 331/321 Comes With:
SoundPoint IP 331/321 console•
Handset with handset cord•
Base stand•
Network (LAN) cable•
Quick Start Guide•
Product registration card•
Size
6.7 in x 5.7 in x 6.9 in x 1.4 in•
(17 cm x 14.5 cm x 17.5 cm x 3.5 cm)•
Weight
Phone weight: 1.37 lb (0.625 kg)
Part Numbers / UPC Codes
SoundPoint IP 331
2200-12365-025/610807694694 for all markets•
SoundPoint IP 321
2200-12360-025/610807690276 for all markets•
Unit Box Dimensions / Weight
10 in x 4.2 in x 11.6 in (W x H x D)•
(25 cm x 10.5 cm x 29.5 cm)•
3 lb 4 oz (1.49 kg)•
Master Carton Quantity
Te n•
Country of Origin
Thailand•
Warranty
1 year•
Some of these features need to be supported by an 1.
appropriate call / applications server
Please visit http://www.polycom.com/techpartners.htm 2.
for a list of supported platforms
Requires SIP version 3.1.3 Rev C or higher3.
Optional AC Adapter 5-packs. Part Numbers / UPC 4.
Codes
2200-17877-001/610807690269 for NA, CALA, •
Taiwan
2200-17877-002/610807690276 for Japan•
2200-17877-012/610807690283 for Australia /New •
Zealand
2200-17877-015/610807690290 for UK, Ireland, HK, •
Singapore, Malaysia
2200-17877-016/610807693437 for Korea•
2200-17877-022/610807693444 for China•
2200-17877-122/610807690306 for India, Europe, •
Rest of the World
©2009 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.
Polycom
®
SoundPoint IP
®
321 and 331 Specifications
www.polycom.com
Polycom Headquarters Polycom EMEA Polycom Asia Pacific
4750 Willow Road 270 Bath Road 8 Shenton Way
Pleasanton, CA 94588 Slough #11-01 Temasek Tower
1.800.POLYCOM or Berkshire SL1 4DX Singapore 068811
+1.925.924.6000 +44 (0)1753 723000 +65.6389.9200
Part No. 3726-47269-001 Rev 091009