26 PowerXL Microwave Air Fryer Plus
Problem Possible Cause Solution
Oven will not start
Electrical cord for oven is not plugged in. Plug power cord into wall socket.
Door is open Close the door and try again.
Wrong operation is set. Check instructions.
Arcing or sparking
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only.
The oven is operated when empty Do not operate with oven empty.
Spilled food remains in the cavity. Clean cavity with wet towel.
Unevenly cooked foods
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only.
Food is not defrosted completely. Completely defrost food.
Cooking time, power level is not suitable. Use correct cooking time, power level.
Too much food is attempted to be cooked. Cook smaller quantities of food
Overcooked foods
Cooking time, power level is not suitable. Use correct cooking time, power level.
Undercooked foods
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only.
Food is not defrosted completely. Completely defrost food.
Oven ventilation ports are restricted. Check to see that oven ventilation ports are not restricted.
Cooking time, power level is not suitable. Use correct cooking time, power level
Too much food is attempted to be cooked. Cook smaller quantities of food
Improper defrosting
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only.
Cooking time, power level is not suitable. Use correct cooking time, power level.
Food is not turned or stirred. Turn or stir food.
Troubleshooting
Appliance not working as expected? Review the chart for possible causes and solutions.
Go to www.Tristarcares.com or contact Customer Service for unanswered questions.
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