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Trouble shooting
Communication related problems:
1
）Baud rate selection
Solution: Check the dip switch 1 on the battery. If
the baud rate of the communication is 9600, the dip
switch 1 should be 1,If the baud rate is 115200, the
dip switch 1 should be 0.
2) Cable connections
Solution: Check the cable connections, including
communication methods, link ports.
3) Pin definitions of communication cables
Solution: Please refer to pin definition diagrams.
Functional related problems:
1) Battery over discharged
Solution: Please use a DC charger
to charge the battery.
2) Cell voltages imbalance
Solution: Please use a DC charger
(around 1 – 2 Amps) to balance the
battery cell voltages.
3) BMS error
Solution: Please swap the BMS or
use BatteryView to clear the BMS
error.
At present, the complex technical training is only open to SegenSolar SA. Should you
experience any technical issues, please contact Segensolar for assistance. Pylontech
share the most advanced product knowledge with them.
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